Everything you want to know before reaching out.

The easiest way is to fill out our contact form at adstartagency.com/contact.html or send us a WhatsApp message directly. Tell us what you want to build, your timeline, and your budget range. We'll schedule a free scoping call within 24 hours to discuss your requirements in detail — no commitment needed at that stage.

Yes. We work with clients across Africa, the UK, Europe, North America, and beyond. All project communication happens remotely via WhatsApp, email, and video calls. Payments can be made in NGN or USD depending on your location and preference.

Not at all. Most of our clients are business owners, founders, and operators — not developers. We translate your business requirements into technical specifications and keep you informed at every stage in plain language. You don't need to understand code to work with us effectively.

We build custom web applications, SaaS products, MVP prototypes, e-commerce platforms, client portals, internal dashboards, and full-stack digital products. If it runs in a browser or on the web, we can build it. Browse our Build With Us page for product ideas and examples.

It depends on complexity. Simple builds like landing pages and brochure websites take approximately 1 week. MVP products and SaaS prototypes take around 3 weeks. Full web applications and complex platforms take approximately 6 weeks. We'll give you a precise timeline during the scoping call based on your specific requirements.

In some cases, yes. Rush delivery may be possible depending on our current workload and the complexity of your project. If you have a hard deadline — such as an investor demo or product launch — tell us upfront and we'll let you know what's achievable. Rush timelines may attract an additional fee.

The most common cause of delays is late feedback or missing content from the client side — copy, images, credentials, approvals. We build in clear checkpoint milestones so you always know what's needed from you and when. On our end, we commit to the agreed timeline and communicate proactively if anything changes.

Our core working hours are Monday to Friday. However, for time-sensitive projects or clients in significantly different time zones, we can arrange flexible communication schedules. We'll agree on a communication cadence during the scoping call.

Our projects start from ₦499,000 for simple builds. Growth-tier projects (web apps, SaaS MVPs) start from ₦899,000, and full-scale platforms start from ₦1,499,000. Final pricing depends on the scope, complexity, and features required. Visit our Pricing page for a full breakdown, or contact us for a custom quote.

We work on a 50/50 split. You pay 50% of the agreed project fee before work begins, and the remaining 50% upon final delivery before handover. This structure protects both parties and ensures alignment throughout the project.

Our standard structure is 50% upfront and 50% on delivery. We do not currently offer extended instalment plans beyond this split. For larger projects, we can discuss milestone-based payment schedules during scoping.

We accept Nigerian Naira (NGN) and US Dollars (USD). Payment method details are shared during the project agreement stage.

The project fee covers design, development, and delivery. Ongoing costs that may apply separately include hosting fees (paid directly to your hosting provider), domain renewal, and any third-party service subscriptions your product uses (e.g. email APIs, payment processors). We offer optional maintenance retainers for clients who want continued technical support.

You do. Upon receipt of full payment, all custom code, designs, and deliverables produced for your project become your property. You have full rights to use, modify, and distribute them however you choose. Third-party libraries and frameworks used in the build remain subject to their own open-source licenses, which are standard and non-restrictive.

Yes. If you need to share sensitive business information during scoping or development, we're happy to sign a Non-Disclosure Agreement before any discussions begin. Just request one when you reach out.

We may feature completed projects in our portfolio unless you request confidentiality in writing. If your product is in stealth mode or you'd prefer privacy, simply let us know and we'll respect that. Confidentiality can be included in the project agreement.

Yes. Every project begins with a written project agreement that outlines the scope, timeline, payment terms, deliverables, and ownership. This protects both parties and ensures there are no surprises.

You'll have access to a live staging environment throughout development so you can watch the product being built in real time. We also provide bi-weekly progress updates and are available on WhatsApp for quick questions. You're never left wondering what's happening.

Each project phase includes a defined number of revision rounds specified in your project agreement — typically two rounds per phase. Additional revisions beyond the agreed rounds are billed at an hourly rate communicated in advance. We find that clear briefs and regular checkpoints keep revisions minimal.

To kick off a project we typically need: a clear brief describing what you want to build, any reference sites or designs you like, your brand assets (logo, colors, fonts) if they exist, and the 50% deposit. We'll guide you through everything during the scoping call.

Absolutely. We encourage client input at the design stage. You'll review and approve wireframes and design mockups before development begins. Your feedback at this stage shapes the final product — it's much easier to make changes in design than in code.

We provide a 30-day post-delivery warranty period (60 days for Scale-tier projects) during which any bugs or defects in the delivered functionality are fixed at no additional cost. After the warranty period, ongoing support is available through a monthly maintenance retainer.

Yes. We offer optional maintenance retainers for clients who want continued technical support, feature additions, performance monitoring, and security updates after launch. Retainer pricing depends on the scope of support required and is agreed separately.

Yes. Many clients come back to us for phase 2 development after launch. New features are scoped and priced as separate projects or handled under a retainer. We design all products with extensibility in mind so future additions are clean and straightforward.

Client satisfaction is central to how we work. If something doesn't meet the agreed brief, we'll fix it within the warranty period. We address issues directly and quickly. Our process is designed to prevent surprises — with regular checkpoints, staging access, and approval gates throughout — so that the final delivery reflects exactly what was agreed.